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User Guide 1WelcomeYour new Xerox® scanner can quickly scan stacks of single-sided or double-sided pages and place their electronic images on your co

Xerox® DocuMate® 3120 Welcome2 User GuideSystem RequirementsPentium 4 PC or AMD equivalent with:•A DVD-ROM drive• An available Universal Serial Bus (U

Welcome Xerox® DocuMate® 3120User Guide 3• Nuance OmniPage user’s guide—contains detailed instructions on using the software, including information on

Xerox® DocuMate® 3120 Welcome4 User Guide

User Guide 5Scanner SetupUnpack and Assemble the Scanner1. Remove the scanner from its protective foam and plastic bag.2. Remove any shipping tape fro

Xerox® DocuMate® 3120 Scanner Setup6 User Guide4. Open the automatic document feeder cover and remove any tape or protective foam from inside the feed

User Guide 7InstallationPlease make sure of the following before you begin installation:• If you are prompted to reboot during installation, please se

Xerox® DocuMate® 3120 Installation8 User GuideInstall the Software and Connect the Scanner1. Start Microsoft Windows and make sure that no other appli

Installation Xerox® DocuMate® 3120User Guide 94. On the Main menu, select Install software.5. Make sure the boxes for Scanner Driver and Visioneer One

Xerox® DocuMate® 3120 Installation10 User GuideInstalling the Scanner DriverThe scanner driver installation will start first.1. The Welcome screen for

Design © 2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the Un

Installation Xerox® DocuMate® 3120User Guide 11Connect the USB Cable and Turn on the Power1. Remove any tape from the USB cable.2. Plug the USB cable

Xerox® DocuMate® 3120 Installation12 User Guide4. When you’re certain that the software has completely loaded, return to the “Complete the installatio

Installation Xerox® DocuMate® 3120User Guide 13Installing Visioneer OneTouchThe Visioneer OneTouch software installation will start automatically afte

Xerox® DocuMate® 3120 Installation14 User GuideInstalling Additional ApplicationsYour scanner includes free, additional applications as described in t

Installation Xerox® DocuMate® 3120User Guide 15View the User Guides1. Return to the disc’s Main menu and click on View user guides.2. Click on View sc

Xerox® DocuMate® 3120 Installation16 User GuideRegister Your ScannerRegistering your scanner is important as it provides you with access to our free t

User Guide 17Loading Documents to ScanAlways remove any staples or paper clips from documents before inserting them into the scanner. Staples and pape

Xerox® DocuMate® 3120 Loading Documents to Scan18 User GuideWe recommend you limit the amount or completely avoid scanning documents that are in this

Loading Documents to Scan Xerox® DocuMate® 3120User Guide 19Scanning from the Automatic Document Feeder (ADF)Preparing Documents for Scanning• Fan the

Xerox® DocuMate® 3120 Loading Documents to Scan20 User GuideLoading Documents1. Adjust the paper guide for the width of paper, and make sure the input

by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying

Loading Documents to Scan Xerox® DocuMate® 3120User Guide 21Scanning Interfaces• OneTouch Control Panel—When you press the Simplex or Duplex button on

Xerox® DocuMate® 3120 Loading Documents to Scan22 User Guide• TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select

User Guide 23MaintenanceThis section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts.Sa

Xerox® DocuMate® 3120 Maintenance24 User GuideClearing Paper JamsIf your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a

Maintenance Xerox® DocuMate® 3120User Guide 252. Open the Automatic Document Feeder cover.3. Wipe clean the feed rollers and scanner glass in the scan

Xerox® DocuMate® 3120 Maintenance26 User Guide5. Be careful not to snag the cloth on the spring arms of the ADF pad.6. Close the scanner when you’re f

Maintenance Xerox® DocuMate® 3120User Guide 27Replacing the ADF Pad AssemblyProblems with documents feeding into the ADF is an indication that the pad

Xerox® DocuMate® 3120 Maintenance28 User Guide3. Close the scanner when you’re finished.Replacing the Roller AssemblyThe roller will wear out and is d

Maintenance Xerox® DocuMate® 3120User Guide 292. Pull the paper guide away from the scanner. 3. The replaceable roller is located behind the paper gui

Xerox® DocuMate® 3120 Maintenance30 User Guide7. Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller into

User Guide ivTable of ContentsSafety ...

Maintenance Xerox® DocuMate® 3120User Guide 3110. Close the scanner when you’re finished.TroubleshootingProblem: The scanner won’t scan. What’s wrong?

Xerox® DocuMate® 3120 Maintenance32 User GuideProblem: Why won’t my scanner buttons work after scanning with Windows Image Acquisition (WIA)?After per

Maintenance Xerox® DocuMate® 3120User Guide 33Problem: I tried to 'Repair' the OneTouch application by using the 'Change' function

Xerox® DocuMate® 3120 Maintenance34 User GuideProblem: The ADF won’t feed pages properly. A dirty or worn ADF pad assembly or dirt on the roller can c

Maintenance Xerox® DocuMate® 3120User Guide 35Uninstalling Your ScannerUse the options in the Windows Control Panel to remove the scanner driver and m

Xerox® DocuMate® 3120 Maintenance36 User GuideUninstalling Visioneer Acuity™:Visioneer Acuity is automatically installed when you install the scanner

Maintenance Xerox® DocuMate® 3120User Guide 37Scanner DimensionsWidth 11.2 inches (284 mm)Depth 6.7 inches (170 mm)Height 6.5 inches (165 mm)Weight 5.

Xerox® DocuMate® 3120 Maintenance38 User GuideXerox® DocuMate 3120 Parts ListPlease use the following part names and numbers when ordering replacement

User Guide 39Regulatory InformationBasic RegulationsUnited States (FCC Regulations)This equipment has been tested and found to comply with the limits

Xerox® DocuMate® 3120 Regulatory Information40 User GuideA full declaration of conformity, defining the relevant directives and referenced standards,

Xerox® DocuMate® 3120 Table of Contentsv User GuideScanning Interfaces ...

Regulatory Information Xerox® DocuMate® 3120User Guide 413. Obligations or Securities of any Foreign Government, Bank, or Corporation.4. Copyrighted m

Xerox® DocuMate® 3120 Regulatory Information42 User Guide8. Documents, registers or records kept by public officials charged with the duty of making o

User Guide 43Compliance InformationProduct Recycling & DisposalUSA & CanadaPerchlorate Material - This product may contain one or more Perchlo

Xerox® DocuMate® 3120 Compliance Information44 User GuideProfessional/Business Environment Application of this symbol on your equipment is confirmatio

User Guide viSafetySafety IntroductionNotices and SafetyPlease read the following instructions carefully before operating the machine and refer to the

Xerox® DocuMate® 3120 Safetyvii User GuideNote: Your Xerox® machine is equipped with an energy saving device to conserve power when the machine is no

Safety Xerox® DocuMate® 3120 User Guide viiiElectrical Supply• This product shall be operated from the type of electrical supply indicted on the produ

Xerox® DocuMate® 3120 Safetyix User Guide3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the